Terms and Conditions

RETURNS


  1. We provide a full money back or replacement returns policy provided that the item is returned as received and within 7 days of receipt.
  2. However, specially ordered customised goods that contain personal information or logos such as individual's name or company, personal photos etc, are exempt from our returns policy unless the item arrives damaged or broken.  In such cases we must be notified of the damage within 24 hours of receipt, and receive the returned item with 14 days of receipt.
  3. The customer is responsible for the cost of shipping and delivery for returned goods.
  4. We reserve the right to offer a replacement product as an alternative for any returned item.
  5. Downloadable items are non refundable. This includes SVG, PNG, JPG and any other downloadable format.


DELIVERY


  1. All goods dispatched from within the Republic of Cyprus.
  2. Shipping within the RoC usually take place within 48 hours of the order being received and payment being made. However, during busy periods, this may incur some delay by a day or so. We will always inform you of the estimated delivery date.
  3. Please allow up to 72 hours for delivery for RoC orders
  4. We will notify you via email once a shipment has taken place. You will also receive a text message via courier company if that is the chosen method of delivery
  5. You may choose to pay cash on delivery but you must notify us of this when placing your order
  6. You may pay using a credit card, paypal, or cash. However, for payment on delivery we only accept cash
  7. Shipping to Europe and Rest of World is also available. Please allow up to 28 days for delivery for orders outside RoC.